Shipping, Returns & Warranty Policy
Shipping Policy for 8-Bit Legacy
At 8-Bit Legacy, we understand the importance of getting your purchase to you as quickly as possible. That’s why we offer a variety of shipping options to suit your needs. We ship through USPS and UPS, and all orders are processed within 1-2 business days.
For deliveries within the United States, we offer 3-7 business day delivery estimates. We offer free shipping on all orders over $35 and a $5 flat rate shipping price for orders under $35.
We cannot ship to international addresses at this time.
If you have any questions or concerns about your shipment, please contact us at [email protected] and we will be happy to assist you.
Return Policy for 8-Bit Legacy
At 8-Bit Legacy, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a free 30-day return policy for full in-store credit.
To initiate a return, please contact us at [email protected] within 30 days of receiving your order. In your email, please include your order number and the reason for the return. Once we receive your email, we will provide you with a return shipping label and instructions on how to send back the item(s).
Please note that all products must be returned in their original packaging and in the same condition as when they were received. Any returns that do not meet these requirements may be subject to a restocking fee.
Once we receive your return, we will process it within 1-2 business days. You will receive an email confirmation once your refund has been processed. You will receive the full refund in the form of in-store credit if the product was delivered undamaged, and the option of either in-store credit, direct refund or exchange if the product arrived damaged, broken or not functional.
If you have any questions or concerns about our return policy, please do not hesitate to contact us at [email protected]. We are here to help and want to ensure that you have a positive experience with 8-Bit Legacy.
Warranty Policy for 8-Bit Legacy
At 8-Bit Legacy, we stand behind the quality of our products and want to ensure that our customers are completely satisfied with their purchase. That’s why we offer a 1-year warranty on all of our games.
Our 1-year warranty covers any manufacturing defects or damage that may occur during normal use of the product. If you receive a damaged game or if a game stops working due to a manufacturing defect within 1 year of the purchase date, we will be happy to offer an in-store credit.
To process a warranty claim, please contact us at [email protected] and provide the following information:
- Your order number
- A description of the issue
- A photo or video of the damaged game
Once we have received your claim, we will review the information and determine the best course of action. If the claim is deemed valid, we will provide you with an in-store credit of the full purchase price of the game.
Please note that the warranty does not cover damage caused by misuse, abuse, or unauthorized repairs. Additionally, the warranty is only valid for the original purchaser of the game and is non-transferable.
We appreciate your business and are committed to providing you with the best possible customer service. If you have any questions or concerns about our warranty policy, please don’t hesitate to contact us at [email protected]
Privacy Policy
At 8-Bit Legacy, we are committed to protecting the privacy of our customers. We understand that you trust us with your personal information, and we take that responsibility seriously. This privacy policy outlines the information we collect, how we use it, and the choices you have regarding your personal information.
Information We Collect
When you use 8-Bit Legacy, we collect information about you, including:
- Personal information you provide to us, such as your name, email address, and shipping address, when you create an account, place an order, or subscribe to our newsletter.
- Payment information, such as your credit card number and expiration date, when you make a purchase.
- Information about your interactions with our website, such as the pages you visit and the products you view.
We may also collect information about you from other sources, such as public databases, social media platforms, and third-party data providers.
How We Use Your Information
We use the information we collect about you for the following purposes:
- To process and fulfill your orders.
- To communicate with you about your account and your orders.
- To provide customer service and support.
- To improve our website and our products.
- To personalize your experience on our website.
- To send you marketing and promotional communications, if you have opted in to receive them.
Sharing Your Information
We may share your information with third parties for the following purposes:
- To process and fulfill your orders.
- To provide customer service and support.
- To comply with legal obligations, such as responding to a subpoena or court order.
- To protect the rights, property, or safety of 8-Bit Legacy, our customers, or others.
We may also share your information with third-party service providers to help us operate our business and the website, such as hosting and data analysis.
Your Choices
You have the following choices regarding your personal information:
- You can choose not to provide us with certain information, but this may limit your ability to use our website and our services.
- You can update your account information at any time.
- You can opt out of receiving marketing and promotional communications by following the unsubscribe instructions included in the emails.
- You can request access to your personal information, or request that we delete it, by contacting us at [email protected].
Security
We take the security of your personal information seriously. We use appropriate security measures, such as encryption and firewalls, to protect your personal information from unauthorized access, use, or disclosure. However, no website or internet transmission is completely secure.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. You are advised to review this privacy policy periodically for any changes.
Contact Us
If you have any questions about this privacy policy, please contact us at [email protected]
California Privacy Policy
At 8-Bit Legacy, we are committed to protecting the privacy of our customers, including those in California. We understand that California residents have certain rights under the California Consumer Privacy Act (CCPA), and we want to ensure that you are aware of those rights and how we collect, use, and share your personal information.
Information We Collect
When you use 8-Bit Legacy, we collect information about you, including:
- Personal information you provide to us, such as your name, email address, and shipping address, when you create an account, place an order, or subscribe to our newsletter.
- Payment information, such as your credit card number and expiration date, when you make a purchase.
- Information about your interactions with our website, such as the pages you visit and the products you view.
We may also collect information about you from other sources, such as public databases, social media platforms, and third-party data providers.
Use of Your Personal Information
We use the personal information we collect for the following purposes:
- To process and fulfill your orders.
- To communicate with you about your account and your orders.
- To provide customer service and support.
- To improve our website and our products.
- To personalize your experience on our website.
- To send you marketing and promotional communications, if you have opted in to receive them.
Sharing Your Personal Information
We may share your personal information with third parties for the following purposes:
- To process and fulfill your orders.
- To provide customer service and support.
- To comply with legal obligations, such as responding to a subpoena or court order.
- To protect the rights, property, or safety of 8-Bit Legacy, our customers, or others.
We may also share your personal information with third-party service providers to help us operate our business and the website, such as hosting and data analysis.
Your California Privacy Rights
As a California resident, you have the following rights regarding your personal information:
- Right to Know: You have the right to request that we disclose what personal information we have collected about you, how we have used it, and to whom we have disclosed it.
- Right to Delete: You have the right to request that we delete any personal information we have collected about you.
- Right to Opt Out: You have the right to opt out of the sale of your personal information.
- Right to Non-Discrimination: You have the right to not be discriminated against for exercising your CCPA rights.
To exercise any of these rights, please contact us at [email protected]. You may also designate an authorized agent to make a request on your behalf.
We may need to verify your identity before fulfilling your request. We will respond to your request within 45 days.
Do Not Sell My Personal Information
We do not sell your personal information.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. You are advised to review this privacy policy periodically for any changes.
Contact Us
If you have any questions about this privacy policy, please contact us at [email protected]
Secure Shopping Policy
At 8-Bit Legacy, we take the security of your personal and financial information very seriously. We understand that you want to shop with confidence, and we want to ensure that you have a safe and secure shopping experience.
Encryption
We use Secure Sockets Layer (SSL) technology to encrypt your personal and financial information, including your name, address, and credit card information, as it is transmitted to us. SSL technology is the industry standard for secure online transactions and is designed to prevent unauthorized access to your information.
Payment Security
We use a variety of payment methods, including credit card and PayPal. We do not store any credit card information on our servers, which means that your credit card information is never at risk of being compromised.
Firewall Protection
We use state-of-the-art firewall technology to protect our servers and your information from unauthorized access. Our servers are also regularly scanned and audited to ensure that they are free from vulnerabilities.
Security Audits
We regularly audit our security systems to ensure that they are up-to-date and effective. We also stay informed about the latest security threats and take steps to protect our systems and your information from those threats.
Contact Us
If you have any questions or concerns about the security of your information, please contact us at [email protected]. We will be happy to answer any questions you may have and to provide you with additional information about our security measures.
Accessibility Policy
At 8-Bit Legacy, we are committed to providing a website that is accessible to everyone, including people with disabilities. We strive to create an inclusive and user-friendly shopping experience for all of our customers.
Accessibility Standards
We are currently in the process of making our website compliant with the Web Content Accessibility Guidelines (WCAG) 2.1, which is an internationally recognized standard for website accessibility. We are working to ensure that our website meets the needs of people with disabilities, including those with visual, auditory, motor, and cognitive impairments.
Accessible Features
Our website includes several features that are designed to make it more accessible to people with disabilities. These features include:
- Text resizing
- High contrast mode
- Keyboard navigation
- Screen reader compatibility
- Alt text for images
Feedback
If you have any feedback or suggestions for how we can improve the accessibility of our website, please contact us at [email protected]. We are always looking for ways to improve and make our website more accessible to everyone.
Terms & Conditions
Introduction These Website Standard Terms and Conditions written on this webpage shall manage your use of our website, Webiste Name accessible at 8bitlegacy.com.
By using our Website, you accepted these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our Website.
Intellectual Property Rights Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.
License to use website You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.
You must not: republish material from this website (including republication on another website); sell, rent or sub-license material from the website; show any material from the website in public; reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose; edit or otherwise modify any material on the website; or redistribute material from this website except for content specifically and expressly made available for redistribution.
Where content is specifically made available for redistribution, it may only be redistributed within your organisation.
Acceptable use You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
User content In these website standard terms and conditions, “your user content” shall mean material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.
You grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to us the right to sub-license these rights, and the right to bring an action for infringement of these rights.
Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of amounting to a criminal offence or give rise to a civil liability, or otherwise be contrary to the law of any country or territory where it is or may be published or received.
You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.
We reserve the right to edit or remove any material submitted to our website, or stored on our servers, or hosted or published upon our website.
Your content must not be defamatory of any person, obscene, offensive, hateful or inflammatory, or promote sexually explicit material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
Your content must not infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or any other intellectual property right.
Your content must not be capable of amounting to a criminal offence or give rise to a civil liability, or otherwise be contrary to the law of any country or territory where it is or may be published or received.
Your content must not promote any illegal activity, or advocate, promote
or assist any unlawful act.
Indemnity You agree to indemnify us, and our directors, officers, employees and agents, from and against any claims, actions or suits or proceedings, as well as any losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising out of or in any way connected with your use of our website, your user content or your breach of these terms and conditions.
No reliance on information The content on our website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our website.
Limited warranties We do not warrant the completeness or accuracy of the information published on this website; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.
Limitations of liability Nothing in these terms and conditions will: limit or exclude our or your liability for death or personal injury resulting from negligence; limit or exclude our or your liability for fraud or fraudulent misrepresentation; limit any of our or your liabilities in any way that is not permitted under applicable law; or exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in these terms and conditions: are subject to the preceding paragraph; and govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided in these terms and conditions.
Breaches of these terms and conditions Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or we reasonably suspect that you have breached these terms and conditions in any way, we may: send you one or more formal warnings; temporarily suspend your access to our website; permanently prohibit you from accessing our website; block computers using your IP address from accessing our website; contact any or all of your internet service providers and request that they block your access to our website; commence legal action against you, whether for breach of contract or otherwise; and/or take such other action as we reasonably deem appropriate.
Variation We may revise these terms and conditions from time-to-time.
Assignment We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.
You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.
Severability If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
Entire agreement These terms and conditions, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.
Our details (continued) The full name of the company is 8-Bit Legacy and the contact address is [email protected]. Any notice sent by you to us, or by us to you, will be sent to the contact address provided above.
Our contact details If you have any questions or concerns about these terms and conditions, or if you need further assistance with respect to access to or use of the website, please contact us at [email protected]
Governing Law These terms and conditions will be governed by and construed in accordance with the laws of the country in which the company is based, without giving effect to any principles of conflict of law.